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June 22, 2010: Wipro Technologies, the global IT services business of Wipro Limited , today announced the launch of Wipro Hospitality Management Solution at HITEC 2010, the leading conference for the Hospitality and Leisure industry.
The solution is a hosted integrated operations automation and distribution application. Wipro Hospitality Management Solution is a cloud solution to address some of the unique problems of the hospitality industry. Getting a single view of guests and a single image of inventory has been a challenge and hence reduces the ability to respond to customer needs consistently. This is compounded by the fact that stakeholder processes are desperate and not integrated. Wipro’s Hospitality Management Solution provides a single platform for all the stakeholders to collaborate and the system provides for all inventory and profiles to be located in one database thereby ensuring a single image of inventory and a single view of the guests across the enterprise.
The system incorporates all operations automation features like front desk, cashiering, housekeeping, banquets and catering, restaurant operations, spa, etc. The online distribution functionality of the system is powered by the state-of-the-art booking engine currently used by multiple customers in the hospitality and travel space. The system significantly reduces CAPEX spend at the property level on computer hardware. The system can be fully integrated to Oracle On Demand Back office applications, Siebel CRM and other leading loyalty solutions. The system in effect does away with multiple silos of data and applications like PMS, S&C, PoS at the property level and CRS (Central Reservation System) at the enterprise level providing significant ROI to customers in the lodging industry.
Commenting on the launch, Bhanumurthy, Senior Vice President, Retail, CPG, Transport and Government vertical, Wipro Technologies, said, “The solution combines our excellence in global service delivery along with domain expertise to give a unique value proposition to our customers. Our solution has a business centric approach which will result in improved productivity and foster business innovation. We are also in the process of setting up the first dedicated hospitality lab in our Bangalore campus that can be used by hotel companies across the world to conduct research on emerging technologies and test new products and solutions.”
Wipro’s Hospitality Industry Practice has been providing Consulting, IT and BPO solutions to leading corporations globally. The industry practice has worked on key innovations like developing a framework that provides the core functionality of a booking engine for suppliers, corporate houses and travel intermediaries. Wipro also has a dedicated Hospitality Center of Excellence focused on areas like In-room technologies, Loyalty management, Customer experience, RFID, SCM, and Demand management.
About Wipro
Wipro Technologies, a division of Wipro Limited, is the first PCMM Level 5 and SEI CMM Level 5 certified global IT services organization. Wipro Technologies was recently assessed at Level 5 for CMMI V 1.2 across offshore and onsite development centers. Wipro is one of the largest product engineering and support service providers worldwide. Wipro provides comprehensive research and development services, IT solutions and services, including systems integration, information systems outsourcing, package implementation, software application management, and datacenter managed services to corporations globally.
In the Indian market, Wipro is a leader in providing IT solutions and services for the corporate segment in India, offering system integration, network integration, software solutions and IT services.
Wipro also has a profitable presence in niche market segments of consumer products and lighting. In the Asia-Pacific and Middle East markets, Wipro provides IT solutions and services for global corporations. Wipro’s ADS’ are listed on the New York Stock Exchange, and its equity shares are listed in India on the Stock Exchange – Mumbai, and the National Stock Exchange.
SOURCE Wipro Technologies
This is a blog post for Real Estate Professionals, Investors, Landlord, Property Manager, and Property Management Companies. Wipro Technologies Launches Wipro Hospitality Management System (WHMS) is brought to you by SimplifyEm Pay Rent Online and Property Management SoftwareYou might also want to read:
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